Guidelines for Choosing the Right Building Service Provider

Dec 28, 2023

Choosing the right building service provider is paramount for property managers and building owners. The stakes are high, as a poor selection can lead to inadequate maintenance, increased liability, and even property devaluation. Making an informed decision means considering expertise, safety standards, and customer feedback.

This comprehensive guide will assist you in navigating through the selection process, ensuring you partner with a service provider who aligns with your property’s specific needs and maintains its value and integrity.

Consequences of Poor Selection: Liability and Cost Implications

With so much on the line, the consequences of choosing a substandard service provider can lead to significant liability claims, fines, and costly repairs.

Selecting a reliable and competent service provider is crucial for efficient property management, property value, and avoiding repeated interventions, hassles, and expenses.

Selecting the Right Building Service Provider

The ideal building service provider should not only fit within your budget but also possess the capabilities to meet your property’s unique demands. Make it a priority to choose a building service provider who aligns well with your objectives and ensures that your property is maintained effectively, enhancing its value and appeal. This decision is about more than just immediate service needs; it’s about forming a partnership that supports your property’s ongoing success and sustainability.

1. Evaluate for Expertise and Experience

Evaluating a building service provider’s expertise and experience is a crucial step. You can achieve this by exploring several avenues, such as online reviews, the provider’s website, and direct inquiries.

These methods can collectively provide a comprehensive understanding of a provider’s expertise and reliability in the field.

2. Assess the Provider’s Service Offerings

When selecting a building service provider, it’s vital to ensure they offer a comprehensive range of services that cater to the diverse needs of your buildings. This adaptability is crucial for addressing unique maintenance requirements effectively.

A building service provider’s ability to offer wide-ranging, specialized, and flexible services, supported by adequate resources and a preventative approach, is crucial in selecting the right partner for your building’s maintenance needs.

3. Ensure Safety Standards and Compliance

Prioritizing safety in building maintenance is non-negotiable. Ensure the provider adheres to industry-standard safety protocols and requires OSHA-required certifications & inspections when suspending from your roof anchorages. A commitment to ongoing employee training and safety education is vital.

This commitment to safety protects workers and ensures the integrity and security of your property.

A safety-minded building service provider adheres to regulatory compliance and fosters a safe working environment, safeguarding the workforce, tenants, and property.

4. Review Risk Mitigation Capabilities

Assessing risk mitigation capabilities involves examining whether the provider is sufficiently equipped to manage and minimize potential risks associated with building maintenance, repairs, and emergencies. Such capabilities are pivotal in ensuring the provider can support your property effectively, not just under normal circumstances but also in unexpected situations that may arise.

A building service provider who prioritizes risk mitigation understands the impacts on your tenants and property when things don’t go as planned. A provider who has this mindset ensures prompt building repairs and takes measures to prevent future problems.

5. Making Your Selection

After narrowing down your choices based on expertise, service offerings, safety standards, and risk mitigation, it’s time to make the final selection. This crucial step involves a detailed evaluation of how each candidate aligns with your needs and goals.

Choose the provider who best fits your criteria and demonstrates the capability to maintain and enhance your property effectively. Remember, the right provider is not just a contractor but a partner in maintaining your property’s value and functionality.

Valcourt’s Expertise in Building Services

At Valcourt Building Services, we pride ourselves on offering an extensive range of specialized building services. Our expertise encompasses waterproofing, window cleaning, facade repair and restoration, rapid leak repair, comprehensive safety system installations, and anchor inspections & certifications. We are committed to delivering high-quality services tailored to meet the unique needs of each building.

Our team, equipped with industry-leading knowledge and tools, ensures every project upholds the highest standards of safety and excellence. Contact Valcourt today and partner with a team dedicated to preserving and enhancing the value and functionality of your property.

Check out our Building Facade Assessment Tool!

What Are On-Demand Building Maintenance Services?

Jun 23, 2022

Building maintenance services are a vital part of building management and ownership. It improves the property’s overall value, enhances the satisfaction of occupants and visitors, and eliminates safety hazards. Routine and scheduled maintenance is ideal, but not all issues arise on a planned schedule. Therefore, an on-demand building and maintenance company is needed. 

On-demand maintenance meets the immediate needs of issues that have come to fruition. Commercial properties specifically need on-demand care, as their businesses are on the line. A business can be significantly impacted by maintenance issues, especially if the time to repair is excessive. As a result, companies can see a loss of product, profit, and business while creating a safety risk to customers. Therefore, on-demand maintenance, restoration, and repair are vital to companies. 

According to 2018 Building Owners and Managers Association International research, typical private building expenses can range from $0.02 to $0.06, but unplanned costs can quickly soar well above those rates. This data provides valuable information on the cost of upkeep and maintenance on commercial properties. In addition, routinely maintaining the exterior of the building, grounds, landscaping, and other equipment, such as the HVAC system, can help decrease the need for on-demand services. 

What Are Building Maintenance Services?

Building maintenance services are services provided that maintain, preserve, and extend the life of the building and its components and include various tasks and efforts. Specifically, these services include inspections, emergency repairs, work orders, requests, and the overall general maintenance of a building. As time goes on, things deteriorate, especially without routine attention. Therefore, building owners and facility managers rely heavily on building maintenance services to ensure the functionality of all parts of the building and maintain a safe and healthy environment for all occupants, visitors, and employees. 

Building maintenance services also keep everything up to code, in compliance with local, state, and national laws and regulations, and up to date on all inspections. A building that is not maintained is an accident waiting to happen. Ensuring routine maintenance is implemented is a surefire way to relieve some liability that would occur had the property been neglected. 

What’s the Difference Between On-Demand Versus Schedule Maintenance?

On-demand services occur on an as-needed basis. For example, when a piece of equipment or component of the building stops working, it requires an on-demand repair. On-demand maintenance can occur at any given time and typically requires immediate attention as it can often be a safety or health hazard. For example, pest issues, HVAC problems, broken doorways, and water leaks require swift and efficient attention to maintain the structure’s longevity and the safety of building guests and staff. 

Scheduled maintenance is preventative and proactive maintenance, regardless of the condition of the building. The building is inspected and maintained regularly to prevent major issues from occurring. Scheduled maintenance can often prevent on-demand maintenance issues from occurring. 

Examples of scheduled maintenance are changing HVAC filters, building maintenance cleaning, maintaining and cleaning concrete, maintaining the building facade, and window cleaning. Scheduled maintenance also aids in preventing safety and health hazards to employees, tenants, and building visitors.

Why Are On-Demand Costs Higher?

On-demand building services and maintenance can be much more costly than scheduled maintenance. In addition, because it is not a routinely scheduled service, it causes maintenance crews to adjust their schedules and time to fit the maintenance request. This could mean after-hours and overnight maintenance calls, expediting the shipment and delivery of parts and canceling other jobs to accommodate the maintenance needs. 

Another factor contributing to higher costs is that labor and supply costs have risen significantly over the past couple of years, affecting both on-demand and scheduled maintenance. However, urgent, on-demand needs will result in much higher labor costs as they are unplanned and urgent matters. 

Examples of When On-Demand Maintenance Works Best

There are times when on-demand maintenance is necessary and could not have been avoided even with a routine maintenance plan enforced. These maintenance issues arise due to unforeseen circumstances and need immediate attention to remedy the situation before it escalates into a more significant problem. Below are a few examples of when on-demand maintenance works best:

Examples of Scheduled Maintenance Needs

Scheduled maintenance is routine, preventative maintenance. There may not be an issue at hand; however, maintaining equipment and all components of buildings is very helpful in preventing problems and prolonging the lifespan of the building and its assets. In addition, scheduled maintenance can prevent more significant issues such as roof leaks due to age, mold, safety hazards, bird infestations, clogged pipes or drain lines, and inefficiently working HVAC systems.  

What to Look for in On-Demand Building Maintenance Companies

A competent on-demand building maintenance company helps a well-maintained business decrease the total cost of ownership while ensuring the building remains in tip-top shape. This partnership provides comfort and safety for the building owners, occupants, and visitors. Below are tips to remember when choosing a building maintenance company. 

Improve Your Team’s Efficiency With Quality Commercial Building Maintenance Companies Under the Valcourt Umbrella

Building maintenance is an essential aspect of management and ownership responsibilities. It increases ROI, removing safety hazards. Therefore, routine and regular maintenance is preferable. However, not all issues occur on a predetermined timetable. When this happens, on-demand, sometimes emergency, services are required.

On-demand costs can be higher but are frequently necessary for emergencies. There are many things to consider when searching for building maintenance services, including expertise, location, and safety certifications, to name a few. 

Any company under the Valcourt umbrella will bring top-notch attention and services to the project at hand. Specializing in communication, accountability, safety, and complete building services, choosing Valcourt won’t steer you wrong. Improve your team’s efficiency with quality commercial building companies under the Valcourt umbrella! Contact The Valcourt Group today.